Why choose us?

There are many good reasons to choose Secret Guest Consulting, the most convincing is that our quality check leads to even more contented guests and thus to an increase of success.

There is only one competent and fair partner to ensure your quality – Secret Guest Consulting!

In brief

  • Individually tailored checks
  • Individual, easy to implement and cost-oriented solutions and suggestions
  • Experienced, professional and discreet testers
  • Fair and transparent costs
  • Detailed reports and meaningful documentation
  • Quick and confidential handling
  • Accompanying monitoring of appraisals, training or marketing measures
  • Long-term securing of your quality standards
  • Monitoring of competitors
  • Pursuing your turnover goals by increasing and securing your customers’ satisfaction
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In detail

We do not offer you conventional consulting and simple test reports, we have espoused the cause of quality – concerning both our customers and ourselves.

We actively and individually support you in pursuing your quality goals and securing your customers’ satisfaction. Our services are finely balanced and result in a convincing service package. The solution approaches individually developed for your needs underline your style and concept and are easy to implement.

A fair and transparent concept which supports your goals.