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The Secret Check

To open up new perspectives and prepare for new ways – this is the aim of our secret testers. To achieve this they move discreetly among your guests and experience your services just as they do.

 

Additional hidden tests provide information about cleanness, organisation, services, security, ambience and much more.

 

Let us test you!

The Secret Check Service Packages

Basic-Line
Check-in and out, room(s) and restaurant
                                                                                                                                                          1 Overnight stay

Special-Line
Check-in and out, overall appearance of the house, rooms, services and restaurant
                                                                                                                                                 2-3 Overnight stay

Exclusive-Line
Check-in and out, special test service personnel, special room test, appearance and ambience ot the house as a package, services, restaurant & spa special
                                                                                                                                                4-5 Overnight stay

Scope

Our services are as individual as is your house. This is why we define the scope and the respective costs together with you on our first meeting. Inbetween the following two months the Secret Check will take place. The exact time, of course, will not be announced. After our thourough check you will receive a detailed report which clearly documents the results and - depending on which Service Package you chose - even contains fotos. In a final meeting we explain the report and propose solutions. Some Service Packages include a follow-up check six months after the initial check. It goes without saying that you receive a second report including our impressions of the state of implementation as well as the elimination of mistakes.

Costs

Since the costs for our services are as individually tailored as the services themselves we cannot give you wholesale figures here.



We will be pleased to place a free and not binding offer especially for your house and its individual needs. Let us convince you!