Privacy Policy

Privacy Policy – ​​Secret Guest Consulting

Secret Guest Consulting (“we”, “us”, “our”) operates the following websites:

www.secretguest.de
www.hoteltester24.de
www.hoteltester24.com

This privacy policy explains how we process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and collect, use, store and protect in accordance with applicable German data protection laws.


1. Responsible person

Secret Guest Consulting
Am Wiedenhof 12
D – 51643 Gummersbach
Deutschland

Telefon: +49 (2261) 5492085
E-Mail: info@secretguest.de
Internet: www.secretguest.de, www.hoteltester24.de, www.hoteltester24.com


2. Personal data collected by us

2.1 Automatically recorded data

When you visit our websites, data is automatically transmitted from your browser:

  • IP Address

  • Browser type and version

  • Operating system

  • Referrer-URL

  • Date and time of access

  • Pages visited

  • Device information

This data is required for the secure and stable operation of the website.

2.2 Contact and inquiry details

When you contact us by email, phone or contact form, we collect:

  • Name

  • Email Address

  • Telephone number

  • First Name(Optional)

  • Message content

This information will be used solely for processing your request.

2.3 Newsletter (if applicable)

When subscribing to the newsletter:

  • Email Address

  • optional personal information

You can unsubscribe at any time.

2.4 Cookies & Analytics Data

Our websites may use the following technologies:

  • Essential cookies

  • Analytics cookies

  • Performance cookies

Analytics tools (e.g., Google Analytics, Matomo) can collect anonymized usage data.

You can reject or configure cookies in your browser.


3. Purposes of data processing

We process your data for the following purposes:

  • Operation and improvement of our websites

  • Answering inquiries

  • Preparation and fulfillment of service contracts

  • Customer communication

  • IT security and fraud prevention

  • Statistical and analytical evaluation of website usage


4. Legal basis (Art. 6 GDPR)

  • consent (Art. 6 para. 1 lit. a) – e.g. for analytics cookies

  • Fulfillment of contract (Art. 6 para. 1 lit. b) – Inquiries, offers, services

  • Legitimate interest (Art. 6 para. 1 lit. f) – Website security, optimization

  • Legal obligation (Art. 6 para. 1 lit. c) – statutory retention obligations


5. Data exchange

We only share data with the following recipients:

  • We only share data with the following recipients:

  • Third-party providers for analytics or communication

  • Legal authorities, if required by law

All service providers operate on the basis of GDPR-compliant data processing agreements.


6. Hosting & Server Location

Our websites are hosted on servers within the European Union hosted.
The hosting provider stores server log files for security and technical monitoring purposes.


7. Cookies and tracking tools

7.1 Essential Cookies

These are necessary for the website to function.

7.2 Analysis Tools

If used (e.g., Google Analytics, Matomo):

  • IP anonymization can be applied.

  • Cookies help us analyze user behavior.

  • Activation only occurs after consent.

You can withdraw your consent at any time.


8. Data retention period

We only store personal data for as long as necessary:

  • Contact and inquiry details: up to 12 months

  • Customer and contract data: Contract duration + statutory retention periods

  • Log files: up to 30 days

  • Analysis data: according to the settings of the analysis service.


9. Your rights under the GDPR

You have the right to:

  • Information

  • Correction

  • deletion

  • Restriction of processing

  • Data portability

  • contradiction

  • Withdrawal of your consent

Contact: info@secretguest.de


10. Data security measures

We implement comprehensive security measures:

  • SSL/TLS encrypted connections

  • Securely hosted servers

  • Access controls

  • Regular updates and system monitoring

  • Data minimization


11. International Data Transfer

Some third-party providers (e.g., Google) may process data outside the EU.
In such cases, we ensure:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant data processing agreements


12. External Links

Our websites may contain links to external websites.
We accept no responsibility for their data protection practices.


13. Changes to this Privacy Policy

This privacy policy may be updated to comply with legal requirements.
You can always find the latest version on this page.


14. Contact

For all data protection inquiries:

Secret Guest Consulting
Am Wiedenhof 12
D – 51643 Gummersbach
Deutschland

Telefon: +49 (2261) 5492085
E-Mail: info@secretguest.de